Privacy Policy

Last Updated: May 23, 2025

At Alon Digital, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit alondigitalagency.com or use any of our services including AI chatbots, website development, and social media management.

By using our website or services, you agree to the terms in this Privacy Policy. If you disagree, please do not use our site or services.

1. Information We Collect

a. Personal Information

We may collect personal information you voluntarily provide, such as:

  • Name

  • Email address

  • Phone number

  • Business name or details

This typically happens when you fill out contact forms, request a demo, chat with us, or inquire about our services.

b. Automatic Data (Usage Info)

When you visit our site, we automatically collect:

  • IP address

  • Browser and device type

  • Pages visited

  • Time spent on the site

This helps us improve website performance and understand visitor behavior.

c. Financial Data

We may collect limited billing-related info (like transaction amount), but payment details are handled securely by third-party processors (e.g., Stripe). Please review their privacy policies for more information.

d. Social Media Data

If you connect through platforms like Facebook, Google, or LinkedIn, we may receive basic public profile info based on your settings.

2. How We Use Your Information

We may use your data to:

  • Provide and manage services (chatbots, websites, social media)

  • Respond to your inquiries or support requests

  • Send you updates or offers (only if you opt in)

  • Improve website experience and service performance

  • Prevent fraud and ensure platform security

3. Sharing Your Information

We do not sell your personal data.

We may share it only with:

  • Trusted service providers (e.g., hosting, payment, email tools) under confidentiality agreements

  • Legal authorities when required by law

  • In business transitions like mergers or acquisitions (you’ll be notified)

We may also use aggregated, non-identifiable data for marketing or analysis.

4. Your Privacy Choices

You may:

  • Opt out of marketing communications at any time

  • Request access to, correction of, or deletion of your personal data

  • Contact us directly for privacy-related concerns

5. Cookies

We use cookies and similar tools to enhance your browsing experience and track website performance. You can disable cookies through your browser settings, but parts of the site may not work properly.

Learn more: Cookie Policy

6. Data Security

We apply reasonable technical and organizational measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute protection.

7. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect their data. If you believe a child has provided us with personal info, contact us and we’ll remove it.

8. Policy Updates

We may update this policy as needed. Changes will be posted on this page with the “Last Updated” date.

Contact Us

If you have any questions or requests related to this Privacy Policy:

📧 Email: [email protected]

📞 Phone: (+63) 966 833 8787

🕒 Hours: 8:00 AM - 11:00 AM & 9:00 PM - 11:00 PM, Monday - Friday (ET)